is an online support community designed to connect individuals that are affected by
HIV/Aids. Members enjoy a variety of features including:
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Click here to download the latest version:
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MANAGING YOUR PERSONAL PROFILE PAGE
I view my profile page?
member features can be accessed from the My Account section of the site. To
access your profile page go to My Account / My Page.
I design my profile page?
access the Profile Design feature in My Account / Settings / Design My
Profile or, select [Profile Design] directly from your profile page. The
Profile Design feature makes it easy create elaborate customizations. Preview
your profile as you design and save as many design "themes" as you want. NOTE:
Don't forget to select [SAVE THEME] before you exit the page. ENJOY!
I change my profile picture?
easily change your profile picture in My Account / Main / under Account
Info. Select [Change Pic] below your current picture. Or, go to: My Account /
Settings / Profile Picture.
I upload photos to my gallery?
upload photos to your gallery directly from your profile page by hitting the
"submit" link below the gallery section. Or, go to: My Account / Submit Items /
can't I see my new profile picture or gallery photo?
take a few minutes for a newly uploaded photo to show on your profile page. It
may be necessary to refresh your Internet browser or empty your cache file.
How do I change or create the info on my profile page?
easily access your profile information directly from your profile page. Select
[Edit Profile] from the top of your page. Or, go to: My Account / Settings / Profile
How do I read / manage my guestbook comments?
another tribe member signs your guestbook the comment will show up in the
comment section at the bottom of your profile page. To delete a comment select
[Delete] in the desired comment box. Or, go to: My Account / Messages / Message
Center / Comments to view list of all your comments.
I check my personal messages?
access all your messages including tribe vibes and comments by going to My
Account / Messages / and view your Message Center. You can also quickly
check to see if you have any new messages in My Account / Main / to view
I send another member a friend request, message or tribe vibe?
to send another member a friend request, personal message or tribe vibe. Start
at the desired members personal profile page. You can select [Add to Friends],
[Send Message] or [Send Tribe Vibe] from the member's profile page.
is a tribe vibe?
vibe is a messaging feature accompanied with an inspirational quote and
animated "tribe vibe" picture. You can choose to send a message directly or
require the recipient to guess! Send a member a tribe vibe directly from their
How do I leave a member a comment on their page?
a member a comment you will sign their guestbook. Go to the desired members
profile page, scroll down and look for a box that says "SIGN MY GUESTBOOK"
Type your comment in the box and select [Submit Comment]. The member will then
receive a notification that they have a new comment.
I change my email on file?
access all your personal information including email, password, location,
birthday and email notifications in My Account / Settings / Account
Make the desired change and select [Save Account Settings].
How do I change my email notification settings?
easily manage what type of emails you receive as a tribe member. Go to: My
Account / Settings / Account Settings / and view Email Notifications.
Select what type of notifications you would like to receive then select [Save
MANAGING YOUR FRIENDS LIST
I manage my friends list?
your friends list go to: My Account / Friends / View by: Pics &
Info. If you would like to delete a friend you can do so here by selecting
[Delete] below the desired profile picture.
I accept/delete a friend request?
have a friend request you will see a new link in your message center. Go to: My
Account / view your Message Center / Click on the New Friend Request Link /
Select [Accept] or [Decline].
is the Bulletin Board?
bulletin board is a place to post a message that only your friends see. Your
friends will see the bulletin when they login and go to My Account / Main.
To post, edit or view a bulletin go to: My Account / Bulletin / Board
MANAGING MY BLOGS / FORUMS / POLLS
I write a blog?
a blog go to: My Account / Submit Item / Write Blog.
blog is created it will appear on your profile page in the My Blogs section.
How do I edit or delete a blog?
or delete your blog go to: My Account / My Items / Edit Blogs. To edit,
select the blog by title, edit as desired, select [Submit Blog]. To delete,
select the red X next to the blog title. You can also access your blogs
directly from your profile page in the My Blogs section.
I create a poll?
To post a
poll simply go to: My Account / Submit Item / Create Poll.
Or go to
Poll / Create New Poll. Once your poll is created it will appear in the
poll section of the site and in random order on the members, home page.
I edit or delete a poll?
or delete your poll go to: My Account / My Items / Edit Polls. To edit,
select the poll by title, edit as desired, select [Update Poll]. To delete,
select the red X next to the poll title. You can also manage your polls from
the poll section of the website. Go to: Poll / Edit My Polls
I post a forum?
To post a
forum go to: Forum / select the appropriate forum topic / Post Topic.
Your posting will appear in the forum section of the site, as well as on the
members' homepage. If a member posts a reply, you will receive a comment alert
in your message center.
I edit or delete a forum?
or delete your forum, locate your forum post in the Forum section.
Select [Edit] or [Delete] from the upper right hand corner of your post.
is a group?
are a subset of members that have a common interest. Each group has its own
Shoutbox, Photo gallery and Forum topics.
I join a group?
To find a
group that suits your interests go to / Groups / select a group category
or [View All] groups. Once you have found a group you'd like to join, select
the group title to see the group page. Each public group has a "Join Group"
button on the top left corner of their page.
I remove myself from a group?
your group memberships go to: Groups / My Groups / and select [Delete]
below the desired group image.
How do I create a group?
a group go to: Groups / Create A Group. A tip for creating a successful
group – add images, invite your friends and plan times to meet online
using your group Shoutbox.
How do I invite members to my group?
make sure the group leader has selected the feature "Members Can Invite." To
invite your friends to join your favorite group, go to the groups homepage: Groups
/ Select Group by Title. At the top of the page above the group title select
[Invite Others] where you will be given a list of your friends to select from.
How do I cancel a group?
You must be the group creator in order to cancel a group.
To cancel a group, go to the group homepage, select [Edit Group] from the top
of the page, then select [Cancel This Group] from the bottom of the page.
Do you have privacy settings? What are the options?
understand that privacy can be important. We want you to have the option to
share your information with exactly the people you want to see it. You can set
who can see your profile page, or a limited version of your profile. You can
also limit comments to friends only, while allowing all to see your profile and
blogs. Or, if you prefer, you can block an individual member.
How do I manage my privacy settings?
your privacy controls go to: My Account / Settings / Privacy Settings.
I report abuse?
If you believe a member is using the tribe to solicit, spam, or is acting inappropriately,
please report them as abuse. If you receive a message in your inbox that you believe to be abuse, select the [Report Abuse] option below the message.
Or, if there are additional circumstances click to Contact Us directly.
WHAT DO I DO
IN AN EMERGENCY?
If you think you
think you or a tribe member may have a medical emergency please call your
doctor or 911 immediately.
If you or a fellow tribe member is feeling hopeless,
suicidal, or simply in need of speaking with someone, there are numerous free
and anonymous hotlines with trained operators available. Click to view additional
resources including a Crisis Helpline.
VIDEO, MUSIC and MORE FUN!
I report a high score?
Games selection of over 600 games. Browse by category or search for your
favorite title. Select the game to play. Once you have played, report your high
score by selecting [Report High Score] at the bottom of the game.
I add a video, music or animation to my profile page?
For more detailed instructions on enhancing your profile
page go to the Media section of the site. Have Fun!
What is Tribe IM?
Tribe IM allows you to chat with tribe members on your friend list
one-to-one through instant messaging.
How come I don't have Tribe IM?
If you are experiencing problems with Tribe IM, you may need to upgrade your browser.
How do I start a conversation with someone using Tribe IM?
You can see which friends are online by clicking the Online Friends tab at the bottom right of any page.
A green dot will appear next to a friend who is online and available to IM. Double click on the friend to start a conversation.
To send a message, simply type your text and then press "Enter" or "Return" on your computer keyboard.
Please note you can only chat with your confirmed friends using Tribe IM.
How do I turn on/off Tribe IM sound?
Every time a new message is sent to you, you will receive a notification sound. To toggle this option, open the Online Status
tab in bottom right of any page and click on: Turn sound on OR
Turn sound off
How do I create a smiley and other emoticons in Tribe IM?
To add emoticons, type the following characters into your message:
How do I go offline in Tribe IM?
You stop receiving Tribe IM messages by going offline. To do so, click the Online Status tab in the bottom right of any page. Click "Go Offline" to stop receiving chat messages. You will not appear in any of your friends "Online Friends" section and your friends cannot message you. Clicking "Go Online" will allow your friends to contact you again and see that you are online in Tribe IM.
How do I delete or look through my Tribe IM history? Is it saved permanently?
You can view recent conversation history by opening a chat window with your friend. To clear your Tribe IM history, click the "Clear History" link at the top of your IM window. While message history is saved from page to page, and if you close the IM window, it will not be saved if you log out.
Can I chat with more than one person in the same conversation?
At this time you can only chat with friends on a one-to-one basis. If you are interested in having a conversation with more than one person you can use the chat room by clicking on the chat link at the top of any page.